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Returns Policy
At Conway Saw and Supply Co Ltd, we’re committed to ensuring your complete satisfaction. If you’re not entirely happy with your purchase, we’re here to help.
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Unopened and Unused Items
You may return unopened and unused items within 30 days of purchase. Please note that return shipping costs are the customer’s responsibility.
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Damaged Items
If your item arrives damaged, please contact us immediately. We will do our best to arrange for a replacement to be sent. If a replacement is not possible, we will offer a refund.
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Processing Your Return
Once we receive your returned item, we will process your refund or replacement as quickly as possible. Please allow up to 10 business days for your return to be processed.
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Customer Satisfaction
Your satisfaction is our top priority. If you have any questions or concerns about your order or return, please don’t hesitate to contact our customer service team. We’re here to assist you and ensure a positive shopping experience.
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Returns Address
Please send all returns to:
Conway Saw and Supply Co Ltd
Little Aston Barn Mill Lane
Little Aston Aldridge
WS9 0NB
Little Aston Barn Mill Lane
Little Aston Aldridge
WS9 0NB
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